Legal
Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as your name, phone number, email address, home address, service preferences, and any details you share in booking forms or job applications. We also collect information about how you use our website, including IP address, browser type, and pages visited, to improve our services.
2. How We Use Your Information
We use your information to schedule and perform cleaning services, communicate with you about appointments, send service updates and reminders, respond to inquiries, process job applications, and improve our website and customer experience.
3. SMS Messaging
By submitting a booking or application form, you consent to receive text messages from Pride Care Cleaning regarding appointments, scheduling, service updates, and customer support. Message frequency varies based on your service schedule. Message and data rates may apply. Reply HELP for help and reply STOP to end. You can also contact us at any time at info@pridecarecleaning.com.
4. Sharing Your Information
We do not sell your personal information. We may share information with service providers who help us operate our business (such as scheduling, payment, or communication tools), and we may disclose information if required by law or to protect our rights.
5. Data Security
We take reasonable precautions to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Choices
You can opt out of marketing or SMS communications at any time by following the unsubscribe instructions in the message or by contacting us directly. You may also request access to, correction of, or deletion of your personal information by emailing us.
7. Cookies & Tracking
Our website may use cookies or similar technologies to understand how visitors use the site. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted at this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at info@pridecarecleaning.com.